Job Description

At Restore First Health , we are dedicated to providing advanced, in-home wound care through a holistic approach that emphasizes collaboration, communication, and care coordination. Our mission is to improve health outcomes by delivering innovative, patient-centered care. Every member of our team plays an essential role in helping patients achieve better health today and a healthier future tomorrow.

Position Overview:

We are seeking a compassionate and detail-oriented Medical Assistant to join our dynamic mobile wound care team. This position is integral to delivering high-quality, specialized wound care in patients’ homes, skilled nursing facilities, and clinic settings. Under the direction of the Practice Manager and Nurse Practitioner , you will play a critical role in supporting wound care procedures, patient education, and treatment coordination.

This is a travel-based role requiring the operation of a company vehicle to provide wound care services. Extensive driving is required, and adherence to professional driving standards is expected.

Key Responsibilities:

Wound Care Support & Patient Assistance:

• Obtain and document vital signs (blood pressure, heart rate, height, and weight).
• Assist in patient positioning, prepping, and draping for amniotic allograft placement and wound procedures.
• Support wound dressing changes, debridement procedures, and post-treatment care.
• Maintain and clean all medical supplies and tools after each patient visit.

Mobile Wound Care & Professional Driving:

• Operate a company vehicle while adhering to all traffic laws and Restore First Health’s professional driving policy.
• Maintain vehicle cleanliness— pre-gas and clean the exterior daily, and the interior weekly (or as needed).
• Pack necessary wound care medical supplies daily based on the patient schedule.
• Provide real-time ETA updates to the wound care team and notify patients before visits.
• Prioritize hands-free communication while driving and limit personal calls to emergencies only.

Wound Supply Management & Documentation:

• Manage and track wound care supplies, ensuring availability for all patient visits.
• Replenish wound care kits and maintain organized “go bags” for efficient daily operations.
• Assist in processing wound care orders in collaboration with the provider and Practice Manager.
• Maintain accurate electronic medical records (EMR) documentation of wound treatments and patient interactions.

Wound Care Coordination & Scheduling:

• Work with the Practice Manager to optimize the daily wound visit and consultation schedule.
• Confirm patient appointments the day before and provide estimated arrival times on the day of the visit.
• Coordinate wound care visits with primary care physicians (PCPs), specialists, and home health providers.
• Ensure all necessary wound care documentation, orders, and medical records are obtained and processed correctly.

Qualifications:

• High School diploma or equivalent required.
• Certified Medical Assistant (CMA), EMT, or Phlebotomy certification required.
• Current BLS (Basic Life Support) Certification required.
• Minimum of 2 years of experience in a medical practice setting, preferably in wound care.
• Experience with EMR systems (Athena preferred).
• Valid driver’s license with a clean driving history.
• Strong clinical assessment, organizational, and multitasking skills.
• Excellent interpersonal and communication abilities.
• Knowledge of medical terminology and office operations, including Microsoft Office.

Schedule:

• Day shift, Monday – Friday.
• Full-time, mobile wound care setting.

Compensation:

• Competitive pay based on experience: $18.00 - $24.00 per hour.

Benefits:

At Restore First Health , we are committed to work-life balance and a positive work environment. We offer:

• Health, dental, and vision insurance.
• 401(k) with company match.
• Paid Time Off.
• Paid holidays.
• Opportunities for advancement and on-the-job training.
• And More

Our Culture and Values:

At Restore First Health , we believe that quality patient care starts with an engaged and compassionate team. Our approach focuses on:

• Collaboration: Working alongside home health providers, assisted living programs, hospital discharge planners, and families to create a seamless mobile wound care experience.
• Care Coordination: Partnering with primary care providers, specialists, and home health agencies to provide integrated and holistic wound care.
• Communication: Maintaining real-time updates and clear communication between patients, caregivers, and providers to ensure the best possible outcomes.

By joining Restore First Health , you will become part of an innovative team that is transforming wound care and making a direct impact on patient lives every day.

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