Responsibilities and Duties:
This role is responsible for configuring, rolling out, and supporting assigned Willow Epic applications. Key responsibilities include:
Business/Systems Analysis: Conducting business and systems analysis to define requirements and document processes.
System Design and Implementation: Designing, building, testing, implementing, and supporting Willow Epic software to meet user needs.
Problem Resolution: Working with end-users to identify and resolve system issues.
Workflow Optimization: Analyzing workflows, evaluating user experience, and creating/maintaining documentation and training materials. Configuring Epic environments to ensure standardized workflows.
System Maintenance and Updates: Performing routine maintenance, updating systems with new functionality, and providing end-user support and guidance.
Project Management: Contributing to and managing small to medium projects independently, providing timely updates to stakeholders.
Problem Solving: Conducting root cause analysis and identifying solutions to resolve complex problems.
Required Qualifications:
Associate's degree.
3-5+ years of systems administration experience within one or more Epic modules.
Epic Application Certification/Accreditation.
Ability to handle analysis, design, system configuration, and testing tasks.
Excellent customer service skills.
Critical thinking skills.
Strong written and verbal communication and interpersonal skills.
Strong organizational and prioritization skills.
Knowledge of project management principles.
Preferred Qualifications:
Epic Willow Inpatient Certification/Accreditation.
Bachelor's degree preferred in Computer Science, Information Systems, Healthcare, or a relevant field; 2 years relevant work experience accepted in lieu of degree.
3 years healthcare industry experience.
ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.
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